This was our third cruise on The Jade and our 6th with NCL. I have to say aside from a couple of small slip ups this was our best cruise to date.
Embarkation was a breeze. NCL ran a number of free shuttle buses from the cruise port entrance to the terminal. We waited not time at all (less than 5 minutes). Being Gold Latitudes members meant we got to use the priority check in line which was a plus.
Our cabin was spotless and our cabin steward (Rhandy) could not do enough for us the entire two weeks. He made us special towel animals and even brought us a small plate of treats one day. He stopped to talk to us every day and check to ensure we had all we needed.