After our experience with our flights to China last year, we decided to go first class all the way. USAir has the “Envoy” business class of service which sounded great and it lived up to its hype when we got on board for the Philadelphia to Barcelona, Spain leg of our flight. The service was ok, but the seat was fairly comfortable to where we can actually sleep. The food was fairly good, hot and tasty. We received the use of Bose headsets with the flight entertainment system. We did not feel as tired getting off the plane as we did last year in China.
After immigration, we had to hunt for the NCL personnel to find our bus transfer to the ship. They were not clearly identifiable like the Royal Caribbean representatives, our reps had their NCL logo was hidden behind their clip boards and their lack of English made the situation worse. After finding out where the bus was, we got on the first one even though there was no room on the bus for our luggage.
Airport to port transfer
Nice forward cabin with enclosed balcony. Lots of storage room, comfortable. Concierge, butler, room steward did a fairly good job. Even though the amenities were nice, overall we feel Holland America does a much better job in service and food quality.