We were in Staterooms 9035 and 9037 on the 10th anniversary crossing of QM2 . Our expectations were high and mostly met although I had read some recent reviews which did concern me a little.
Our initial impressions were not helped when we received through the post paper labels to affix to our luggage: hardly the right image for this type of travel.
The review below appears to be critical but we did very much enjoy our trip overall.
Our embarcation at Southampton was smooth although a great many people were waiting to board at the time we arrived.
The Queens Grill staterooms are very spacious and ideal for this type of trip (and come at a price). We had the opportunity to visit one of the super luxury staterooms on the 11th floor which was very spacious but lacked a balcony. The only downside of our stateroom was that it was on the starboard side so we missed most of the sun which was a pity. We were well located for the concierge room where we were More
able to access free coffee at any time of day.
Our butler did not do a great deal to earn his tip apart from producing canapes every evening and providing bottles of included spirits for the mini bar at the beginning of the trip. We asked for firmer pillows which should have been available but weren't. The assistant butler was the hard worker, cleaning out the rooms and making sure everything was in order. He was very efficient but unable to make any actual decisions. That was the butler's prerogative. No offers to pack or unpack our luggage.
The Queens Grill restaurant was not as grand as the Britannia restaurant. However, Queens Grill restaurant produced excellent service and once we'd understood the way it worked, we were able to ask in advance for things that were not on the menu and were prepared at the table (such as crepe Suzette). The food was good and portions not stupidly large. The food in Britannia, Princess Grill and Queens Grill restaurants is the same (except for the possibility of ordering extra things in the Queens Grill). Drinks were reasonable so our extras bill was not outrageous. Although we got on with our "table mates" we prefer free seating as it's possible to meet a greater variety of people.
Opposite the Queens Grill Restaurant was a dedicated bar for Queen and Princess passengers. On the 11th deck was a dedicated outside area for these passengers.
We experienced the afternoon tea in the Queens Room - Deck 3 (Not to be confused with the Queens Grill on Deck 7). The first time it is quite impressive with armies of gloved waiters producing mounds of sandwiches, cakes and scones. However, on our only other cruise on Silver Sea the tea was as impressive if smaller scale without the queues.
At the other extreme was the Kings Court which was more akin to a UK service station than a luxury cruise liner but then our expectations were high.
The public areas and theatres were fantastic. Although the ship was busy you could find quiet spots when you weren't attending shows, or talks, playing Bridge or doing any of the myriad of things that were available.
The library was reasonable if not as fantastic as others had suggested. Shopping was good and some of the dedicated Queen Mary Products attractive to buy.
Entertainment was plentiful and many of the shows good. A wide variety of shows/entertainment including jazz and classical music and a discotheque.
At Brooklyn we nearly lost a case as it had been placed in the wrong area and the queues for the taxis are long without many taxis turning up. A hint: if you can share with another couple, take one of the other taxis: mostly SUVs with space for 6 people and a cost of around $100 into downtown New York. You'll get on much quicker.
To summarise I'd give the cruise 8 1/2 out of 10. We prefer the idea of an all inclusive trip where one doesn't have to think about any extra costs and a smaller luxury ship but that is very much a personal preference and we are very pleased we experienced this trip especially such a memorable occasion as the 10th anniversary voyage Less
Queen Mary 2 (QM2) Cruises to Transatlantic