Celebrity Millennium Cruise Review by lmlew: I'm on Celebrity-get me out of here!
Member Since 2014
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I'm on Celebrity-get me out of here!
Cruise embarkation 10/05/14 from Yokahama Japan-chaotic with no organisation, not a good begining
Norovirus on board yet again so practical self serve arrangements in place
Staff having to serve guests were not happy or pleased to be doing this
Most staff including officers didnt make eye contact or smile-whats wrong?
Customer service sadly lacking
x2 Japanese ports were industrial and we had to pay for shuttle bus to town
Russian port -customs including passports what a farce! our passports were held for 4 days with no-one telling us when they would be returned.
Food is definately being cut back and indeed lots of items were not on menu
Standards since our first cruise Oct 2010 have certainly dropped
Held a meeting with Hotel Director who agreed with all of our issues and told us staff training is an issue
Worst Celebrity ship ever-poor maintenance and very shabby
paint peeing, ripped More under sheet skirt left on for 2 weeks, dirty filthy windows all over the ship
we paid extra for Concierge class veranda stateroom-no flowers/towel art . Just 3 green apples in 2 weeks! Less
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