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Celebrity Millennium Cruise Review by lmlew: I'm on Celebrity-get me out of here!

Celebrity Millennium 2
Member Since 2014
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I'm on Celebrity-get me out of here!

Sail Date: May 2014
Destination: Asia
Embarkation: Other

Cruise embarkation 10/05/14 from Yokahama Japan-chaotic with no organisation, not a good begining

Norovirus on board yet again so practical self serve arrangements in place

Staff having to serve guests were not happy or pleased to be doing this

Most staff including officers didnt make eye contact or smile-whats wrong?

Customer service sadly lacking

x2 Japanese ports were industrial and we had to pay for shuttle bus to town

Russian port -customs including passports what a farce! our passports were held for 4 days with no-one telling us when they would be returned.

Food is definately being cut back and indeed lots of items were not on menu

Standards since our first cruise Oct 2010 have certainly dropped

Held a meeting with Hotel Director who agreed with all of our issues and told us staff training is an issue

Worst Celebrity ship ever-poor maintenance and very shabby

paint peeing, ripped More under sheet skirt left on for 2 weeks, dirty filthy windows all over the ship

we paid extra for Concierge class veranda stateroom-no flowers/towel art . Just 3 green apples in 2 weeks! Less

Published 06/06/14

Helpful? Thank lmlew
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Cabin review: 9150

Member Since 2014
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