We returned from our Trans-Atlantic cruise on the Brilliance of the Seas on May 17th.
The boarding process at Tampa was quick and painless. Some passengers had yet to hit vacation mode and were pushy and vulgar. However, the helpfulness the staff more than made up for the annoying people.
The ship is very beautiful and well taken care of. For the most part the crew was outstanding, YoClo was a very good Cruise Director, she kept everything lively.
Another staff member that really stood out on this cruise, was Michelle, the Casino Host. She took care of all of our needs and was a nice person to visit with when she wasn't busy.
The entertainment was the second best we've enjoyed on a cruise. The acts that really stood out, were the "Two Funny Guys", they kept us laughing , Toni Warne, Greg London, and Graffiti Classics (we would love to see this group again, doing a full show, they were absolutely wonderful). They also preformed in the closing show and they were just as good.
Our Cabin Attendant, Dave, was wonderful. The room magically cleaned itself while we were gone. We had a couple of issues with the cabin when we first arrived, but David took care of it.
We were on the aft of Deck 10, as we were heading east, the sun would heat up our balcony making it very comfortable in the afternoon to sit out and listen to music. However, around 10 p.m. and then again at 7 a.m. we listened to furniture being moved. Fortunately, it didn't last too long, but if you went to bed early or slept in, it was annoying.
One of the things we missed were the ice carvings and vegetable floral arrangements at the functions. It could be cost cutting measure. This does sound petty, but the arrangements seemed to add a touch of class.
There was a little bit of a health issue while on the cruise, but the crew was very proactive with additional cleaning, serving food in the Windjammer, and numerous notifications and updates of what one needed to do.
The only disappointment of this cruise, was the food service. Our wait staff team, started out adequate, and went downhill from there, we're not sure if they were new, hadn't worked together before, just not meant for the job or they had additional tables. Even after talking with the head waiter, service didn't improve. The head waiter assisted at our table, but it still didn't help. If it was just the two of us complaining, it could just be us being too picky, but when most of the table had concerns about the service, we realized it was more than that. We are used to outstanding service in the Main Dining Room, but this time, it fell flat.
The evening menu left a lot to be desired. The food was good, but not like what we have experienced before. Also, one of my favorite things was not on the menu, lobster. We were not the only one to ask about this.
The specialty restaurants were very good. We enjoyed the Chef's Table the most, with Chops and Portofino's running a close second. We had wanted to try Rita's Cantina but, we could not get service in there.
The Park Cafe was another favorite stop. We ate lunch there on most sea days. The Roast Beef on Kimmelweck was outstanding. The salad bar next to it was very good. Plus it was a little easier to find a table on some days.
On the morning of disembarkation, we were to be at the theatre at 6:45, so we headed up to the Windjammer at 6 to get a light breakfast. The line was extremely long, and the Windjammer was not open. It did not open until 6:15 and if we would have waited in the line we would have missed our disembarkation time. We ended up not having breakfast that day.
With there being so many sea days, they had a "Crew Talent Show". It was great. Jamie "Mississippi Mama"'s, rendition of Tina Turner's "Proud Mary" was fabulous.
Other than the Main Dining Room issues and the line at the Windjammer on the last morning, all in all, this was a very good cruise.