Just came across a review of this cruise from someone who had problems and I wanted to add a bit of balance. WE HAD A WONDERFUL CRUISE. Although both of us have cruised numerous times with various lines, this was our first (but certainly not last) transatlantic and, I must admit, we are a bit biased, as Royal Caribbean is definitely our favorite way to cruise.
With that said, however, we would be hard pressed to find anything about which to complain. Every member of the staff that we met was professional and oh, so, friendly (with a special "well done" to Harry for keeping our room spotless and working around our random schedule) and the ship was clean and well-maintained. "HelloClo" was my first experience with a female cruise director and she was great. Not only was she happy and positive and funny but, watching her make her way around the ship, it was amazing to see how good she was with people. Despite a schedule that would have sent most of us "over the edge", she ALWAYS seemed to take time to visit and answer questions without seeming in a rush. That's a talent!
We had traditional style dinner and loved our tablemates and our servers. If there are better waiters/servers than Gabriel and Jeremy, I have yet to meet them. We felt like we were THE most important people in the dining room each and every night. Constantine completely blew away our previous opinion that the maitre d' is useless. We loved his visit to our table each night and are developing a TV reality show entitled "Constantine, the Constant Cruiser" for him! .
BTW, while I'm talking about dining, the food was exceptional, especially in respect to variety. It might seem that such a long cruise could lead to a bit of samenes/boredom in the menu but no one at our table ever felt that way. The desserts were particularly tasty and varied.
A lot of fun-filled time was spent at Vintages and i must give a "shout out" to Robert and Cosmo who always greeted us with a smile and who made our evening's glass a wine a great time.
Loved the ports and loved that they were NOT the big cities the everyone visits. Our only problem, which had nothing to do with Royal Caribbean, came in Cherbourg where we were told by the folks inside the terminal that there was a free shuttle waiting outside to take us into town. We asked outside and never found the shuttle (despite the fact that one of us speaks French). Our dinner tablemates later told us that they had lucked into finding the shuttle which was, in fact, a large bus with absolutely no identification and no one on it.. It's quite a long walk into town and someone on land in Cherbourg needs to get that
situation cleared up.
Although the nightly shows were good, the real entertainment were the individuals who played in the pub or played piano/sang in the Schooner Bar or played classical guitar in various areas around the ship. Felt as if there was always someone "performing" in one of the common areas to hear and enjoy.
Although this review may sound like it, I really don't work for Royal Caribbean and I only own enough stock to qualify for the stockholder benefits...LOL