Pros: The ship is beautiful and well laid out. I loved that they had electronic maps to help you get to anywhere else on the ships near the elevators. They are serious about cleanliness and you must use Purell to go into the buffet area. The service was great, especially in the main dining room. Randy and Ismael made dining fun and went above and beyond for us. The shows we got to see were better than I had expected. Some were late night, like the comedy shows and we are not late night people so missed several. Our cabin was comfortable for being so small. Our cabin steward Ally was great.
Cons: With a few exceptions (the rolls were great and a favorite of the five of us) the food was disappointing. There were exceptions, like the crab cake appetizer and one night the prime rib was great. The last night it was not. The dining room was good, not great as a whole, but the buffet was not very good. We were told that RC was much better than Carnival in that department and we found the opposite. Carnival does a much better job in the buffet department. We also don't like that we pay a premium to go on this line instead of the other and then find out we have to pay an additional $280 for us to have bottled water and premium coffee and soda. Another thing we were surprised about; other than 6-9 for the buffet, there is little available. REALLY bad pizza (think cheap frozen pizza) and sandwiches made hours before. We felt bad - the last evening we were talking to another group who did not know that was included and not an upcharge. They should make that clear to everyone. The last - we had a balcony, upgrade cabin but our cabin was cozy but really small. We chose RC over Carnival because it was suppose to be so much nicer - was on the other a few months ago and was surprised to see all were much smaller.
We really had a good time, and it is a beautiful, well run ship. But they really should make some changes to make it a ship you want to return to.