Wow!! we are first timers for Thomson cruises.... but well traveled with other cruise lines.
This ship is a happy ship and it shows in many ways.. the staff are better trained than some other cruise lines. The hygiene standards would put P&O and Cunard to shame... everyone used the sanitizers all the time, including staff. Cabin was dated and badly needed a refurbishment, but was clean and our steward " Malind " was an expert at towel art, which made retiring in the evening an anticipatory event. I have been on bigger ships with much worse service and conditions.
The captains daily announcements were so laid back that you felt he was on holiday as well..it was worth listening to. Food was OK, once you got used to your fellow passengers need to get to the buffet first, not quite a free for all, but close..For the price.. brilliant week away from the daily grind. Will be back!!!
Only cloud on the horizon was not the ship, but the organisation Thomsons itself, the flight back which was awful, with over three hour delays and almost two hour wait for luggage in Gatwick baggage area. Paid for extra leg room, only to find we were allocated between families with young children (seat kicking, screaming, etc) so would definitely not pay extra again.