After having sailed on the same ship a decade ago the 2nd time around was a little disappointing, embarkation was a joke, 4 long hours standing in line, to travel 500 meters, even though we were at the dock in plenty of time we didn't set foot on the ship until 30 minutes after our sailing time. We were not offered an explanation, an apology a glass of water anything, we missed the muster so our safety issues were dealt with at breakneck speed which was great, as long as there was not a real emergency. During the show that evening a man from head office stopped by asking us how our cruise was going so far, he wasn't prepared for our answer as we were still unhappy about the 4 hour wait and told us there had been 100's of complaints and something was in the works we have been home 10 days and not heard a word, he just said that to shut us up, if you don't want to know don't ask the question.

I personally enjoyed the food, my husband on the other hand was not happy as he is a meat and potatoes man, after a rather unpleasant moment in the main dining-room, things improved dramatically ,the head waiter paid us a visit every evening after that to ensure that his food choices were taken care of. The service was fabulous they all worked very hard to make sure our dining experience was a success .

Our cabin was a bit of a let down but I blame our travel agent, not the cruise line, we had asked for a window and got a tiny port hole. To make up for it we had the greatest state room attendant, he was wonderful, friendly and very efficient and even though we had prepaid our tips, we were very happy to tip him extra at the end of the cruise. Read more