We are long time cruisers, but this was our first cruise to Alaska. We had always heard how wonderful they were, but in all honesty, we are from Oregon and Alaska is very similar. We finally gave in and went.
I'm glad we did. I loved that during all but the last day, there was always land in site. Amazing vistas! You could just sit at a window for hours, saw dolphins, eagles, humpbacks and an orca from the ship. The excursions were all pretty spendy but all the towns were small enough that you could find plenty to do without spending tons of money.
We loved the talks that the Canadian Mountie that was on board gave. It really brought the area to life for us.
The Radiance was just on it's 2nd week in Alaska, so unfortunately there were quite a few staff that didn't have a clue. In fact, at our table at dinner we were talking about how none of us had ever been on a cruise where the crew gave out so much bad information. The Compass was wrong on a regular basis on where and when you got off at the ports. I was asking about the tenders in ISP at Guest Services and the guy looked it up on something and told me that the Tenders start leaving at 7 AM and to head down to deck 2 at that time. We weren't even scheduled to be in ISP til 8 or 9 per our waiter( and we pulled in about 8:45), so wow...I always feel like the people in Guest Services should know more about some things than the Wait Staff.
My other negative of this cruise was the ship itself. This ship is in serious need of a refurb. For some reason they have replaced the sliding doors in the showers with shower curtains, well those showers are small enough without a shower curtain wrapping around you and sticking to you as you shower.
The curtains/shades in the dining room were in bad shape. Many of them not working, so the wait staff were jury rigging things with safety pins and using the cords from one window to wrap around a chunk of curtain on another.