Holland American Line, Noordam: Noordam Cruise Review by mancity1
Overall Member Rating
Holland American Line, Noordam
Embarkation: Rome (Civitavecchia)
All of the party have previously had cruises on other cruise lines and as HAL had been recommended for providing 5 star service we gave it a go.
It is our opinion that HAL is very money orientated, e.g. charging a Hotel Service and also a 15% surcharge on services. The port transfers were very expensive.
The air-conditioning in our cabin was very noisy and could not be controlled, even after asking for it to be looked at nothing was done, there was little if any information in our cabins regarding the use of the telephones, TV etc,.
The entertainment in our view was very poor.
On the plus side we did have excellent service from our dining room waiters and the food on most occasions was fine.
The Noordam is an old and it shows.
We have to say that given the opportunity to cruise with HAL or another cruise line we More would choose another cruise line. Less
Cabin review: 7051A
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