Just returned from a week aboard the Breakaway's May 11 cruise to Bermuda. This was our 3rd cruise with NCL, our first aboard the Breakaway and our 15th overall. We splurged on this cruise and upgraded to The Haven. On a scale of 1 to 10, the Haven is a 12+. Our overall cruise experience though was more of a 6 (More on that later). I want to extol the features of The Haven.

On our arrival to the Cruise Terminal, we were directed to a special check-in way in the back of the Terminal. A small private room was set up with refreshments and food. Check-in process was speedy and easy. About 11:30 we were escorted aboard ship by walking all the way back up front then up the gangway that zigzagged like a Disney World Que. Aboard we were taken to Deck 16 to The Haven Lounge where we met Adrian, our Concierge. He came us a small welcoming speech while we sipped on non-alcoholic punch and ate delicious snacks and sliders. Around noon time we were advised to put our carry-on baggage in our Suite and return for lunch. After lunch we returned to our Suite where we met our Steward. I pointed out some areas of the room that still needed tidying up, garbage in the bathroom and on the balcony and water stains on the night stands. He seemed a bit put out by it, but cleaned it up. Later we met our Butler, "Kadek". He was the most outstanding person. Standing about 5'3" with a heart and soul 8 feet tall. He showed and explained the amenities to us and inquired of any special needs. Not being the needy type, we were happy with what we had. He never ceased to impress us with snacks, canapes, finger sandwiches, cheese plates and chocolate.

We love the Haven. The wait staff in the Lounge, JelyRose (The Bartender), Richard (Poolside Server) and Dining Room staff (Gina) most mornings for Breakfast and (Jerome) most nights for dinner were outstanding. The Dining Room reminded us of our cruises some 30 years ago, when you sat down and had a leisurely dinner, instead of being rushed out. Menus were limited as they are in the main dining room. There are 7 entree options, one of which is a Prime Filet of Beef that cut with a butter knife. Who need's Cagney's Steakhouse. The Haven has its own private pool and sundeck. My only complaint, there was Children in the Jacuzzi. There were times throughout the week that we just wanted to stay in The Haven area. Read more