Tried this line and this ship for a new experience. Turned out to be a good move.
First off, Port of Miami and the workers there were great. Great customer service and easy process dropping off luggage with a porter then parking. Staff at the terminal were very nice and smiling.
We had a suite and the check in area after checking in at the counter was just fine with something offered to drink and some snacks until you were escorted onto the ship.
Ship was clean and shines just fine.
Crew workers we came in contact with were all smiles and as helpful as possible.
There were plenty of choices for things to do, both on the ship, and for excursions for my liking.
Their concierge Karin was outstanding. Nothing was too hard or impossible to achieve when asked of her.
Overall, we had a good time and would cruise on the Sky again.