Tried this line and this ship for a new experience. Turned out to be a good move.
First off, Port of Miami and the workers there were great. Great customer service and easy process dropping off luggage with a porter then parking. Staff at the terminal were very nice and smiling.
We had a suite and the check in area after checking in at the counter was just fine with something offered to drink and some snacks until you were escorted onto the ship.
Had a few minor maintenance issues but were fixed when asked by the Concierge Karin.Was missing that high end coffee maker due to waiting on parts I was told.We had 3 in the cabin for a 3 day cruise. Was tight for storage draws for non hanging items.