Staff on the whole very professional with a couple of outstanding staff members and their teams. Attitude very good and also very pleasant people who looked like they were truly enjoying their positions. Chefs dining table and restaurants also worthwhile. Wine and dine package was also very good. Enjoyed a good Australian wine for a reasonable price, considering.
We were advised check in and boarding times were delayed due to an outbreak of gastrointestinal illness from previous sailing which couldn't be avoided but could have been helped by the general cleanliness of the ship. Guests were asked to constantly wash hands but the Windjammer floor and tables were continually dirty, food wasn't vacuumed up from the night before and the area on the floor around the windows was very unclean. Food was dried on to some tables in this area and the waste bins had to be touched to dispose of paraphernalia. Entertainment wasn't anything special onboard but RCL seemed to get some enjoyment by singing OLE OLE OLE and waving napkins in the air every night in the Edelweiss dining room. If you want to purchase from the onboard shops beware, I bought a watch indicating on the ticket it had been reduced by $40 when in actual fact I had paid more than if purchasing from a regular shop.
Disembarkation was a nightmare with older guests forced to wait for shuttle services in the hot sun, some for nearly two hours without shade and water.