Staff on the whole very professional with a couple of outstanding staff members and their teams. Attitude very good and also very pleasant people who looked like they were truly enjoying their positions. Chefs dining table and restaurants also worthwhile. Wine and dine package was also very good. Enjoyed a good Australian wine for a reasonable price, considering.
We were advised check in and boarding times were delayed due to an outbreak of gastrointestinal illness from previous sailing which couldn't be avoided but could have been helped by the general cleanliness of the ship. Guests were asked to constantly wash hands but the Windjammer floor and tables were continually dirty, food wasn't vacuumed up from the night before and the area on the floor around the windows was very unclean. Food was dried on to some tables in this area and the waste bins had to be touched to dispose of paraphernalia. Entertainment wasn't anything special onboard but RCL More
seemed to get some enjoyment by singing OLE OLE OLE and waving napkins in the air every night in the Edelweiss dining room. If you want to purchase from the onboard shops beware, I bought a watch indicating on the ticket it had been reduced by $40 when in actual fact I had paid more than if purchasing from a regular shop.
Disembarkation was a nightmare with older guests forced to wait for shuttle services in the hot sun, some for nearly two hours without shade and water. Less
The room is on deck 7 at the back of the ship and was very noisy room from music in the auditorium and show rooms blaring out almost every night, RCL did offer to move us to deck 2 at the from of the ship but we declined due to being prone to sea sickness. Also when the ship is being refuelled the room is very smelly from diesel fumes. The fumes have somewhere to go if you happen to be in a balcony room, which we were surrounded by but the fumes lingered on for quite some considerable in the inside room. One other downside was that on our departure we noticed fluffy white bathrobes had been left for the next guests in the cabin. I assume the next guests would be american travellers as the ship was going on to Seattle. Why would an american traveller be given a different level of service than an australian?