To sum up, I've put the summary first you can also read the more in depth view after, if the mood takes you.
If you want reasonable size cabin with half decent facilities don't choose this cruise, unless you can afford the much larger cabins at much larger prices.
If you are after fine dining don't choose this cruise, we found the food very good but may not be to everyone choosing.
If you are after entertainment in the evening don't choose this cruise, there isn't any apart from piano man in the bar.
If you want Hurtigruten to fuss after you don't choose this cruise, it's not in the Norwegian make up to be concerned that you are enjoying yourself and being looked after they are not bothered.
If something goes wrong don't expect an apology so don't choose this cruise.
If you are adventurous and want something totally different you want amazing scenery Summer or Winter within a stones throw, choose this cruise. You can get 24 hours of sun in the Summer and 24 hours of darkness in the winter so in winter you won't see so much of the amazing scenery.
In the Winter you may be lucky and see the Aurora Borealis. You may also get rough seas 40ft waves and 80mph winds and you will get freezing cold temperatures along with a trip into the Arctic Circle.
The choice is yours! would we go again, the answer is yes! but we would try and get a two for the price of one offer if they come up, then it would be value for money at £888 each for 6 nights, compared to other cruises it's expensive. Hurtigruten are relying too much on the scenery, summer and winter and selling it as a working ferry but they want cruise liner prices without delivering the service. They need to go on some customer service courses or experience another cruise line to see what's on offer. The management certainly need to change their attitude, the staff on the ship were always very polite and helpful.
We booked a trip on the M/S Nordkapp the Voyage North for our 40th wedding anniversary we did not expect anything but hoped we might get a bottle of wine on the night of our anniversary. We should have known better, this would not be the trip of a life time. At the time of booking I paid Hurtigruten to have a car pick us up at the airport and take us to the ship I advised them of the flight number and arrival time, touchdown 20:00 hrs, and what time I expected to exit the terminal 20:30hrs. When we reached Bergen and stepped out of the terminal on time, no car, nothing, we waited and waited, going in and out of the terminal in case we had missed someone carrying a notice with our name on, nothing. I phoned the number provided several times and got no reply. Eventually someone did answer only to hang up on me when I explained why I was phoning. Then an employee from the Flybusen company asked if we had a problem I explained to him and he said it happens all the time with Hurtigruten, people missing the departure of the ship. with his help we got a bus to the Hurtigruten terminal and just made the departure at 22:30.
Because we were late we got none of the information given to other passengers. after a expensive coffee we decided to go to bed. We knew the cabins were not going to be palatial but we expected them to be clean! that was another mistake, when I pulled down the bed I was going to sleep on I looked at the pillow and it was filthy it looked like someone had played football with it and the actual pillow in side the case was stained yellow all over really gross. We were both so tired by this time I just threw the pillow against the door to block out the light coming in through the gap at the bottom of the door, I'm still not sure if any of the bedding was changed before we got there all the sheets were creased but that may be because the beds fold up with the bedding trapped against the cabin wall, how the pillow was so dirty I don't know.
When we awoke in the morning we were able to see what we missed on our arrival in the cabin, well it was a sorry sight tatty to say the least, we had one chair to sit on which was far from new, the the top of the back of the chair was frayed where so many hands had gripped and rubbed along it with stuffing coming out, with the seat section well worn, along with the very worn carpets. Then we come to the bathroom, adequate, but small and old, the shower worked with just enough water to feel clean. Toilet seat was broken moving around very much when the sea was rough, a skill just to sit on it in such conditions, then there was the sink, when first we looked, it seemed as though it had not been cleaned but it was just old and stained, with the surface all crazed with small cracks making it look worse.
We had booked the trip in the hope of seeing the Northern lights, no guarantees, and as luck would have it we did not, they said we had the worst storm in ten years, staying in Trondheim for an additional 12 hours to let the worst of the storm to pass, so for most of the cruise it was very overcast, these are small ships 11,000 tonnes compared with the big cruise liners of 100,000 + tonnes. Once we had gained our sea legs the rough weather was not a problem in fact it was different, something to talk about, you must expect bad weather in the North Sea in the winter months if you want gentle cruising don't choose this trip.
Hurtigruten do say they are a ferry for the Norwegian people which they are, 11 ships, constantly going up and down the coast stopping at 34 ports on the way North and the same again coming South. We missed out on 14 of the ports due to the adverse weather conditions but it was not a big deal, many of these were docked at when we would be asleep. The views of the Norwegian coast were stunning and that was the other reason for the voyage, which didn't disappoint us.
My wife and I found the food to be generally very good breakfast was not always a big choice, if you slept in there was even less. Midday meal was between 12:00 and 14:00 help yourself a good selection of hot or cold dishes always plenty of fresh seafood which was really good.
Evening meal, there were two sittings 18:00 and 20:00 although with I guess maximum 150 passengers when we were sailing, all could have been accommodated at one sitting and according to the specs, the ship has the capacity of 622 passengers with 456 beds (you have to guess the number of tatty the beds out of the total)
If you do choose this type of cruise there is no entertainment to speak of, one man with a synthesiser cranking out a variety of tunes and songs in a bar that feels quite soulless but that's probably because it bankrupts you to have a few drinks in the bar and not many people were prepared to pay the Norwegian prices for booze, small bottle of beer £8.50 glass of wine £9.00 they say it's to stop the Norwegian youth from drinking but there were no Norwegian youth on the ship . What's wrong with giving international passengers duty free privileges, you have to pay by charging drinks to your cabin number, they also advertise duty free for travellers in the on board shop, so it could be done. That may have made the evenings more enjoyable, remember the further North you go in the winter months the shorter the days, it does afford a greater chance of seeing the Northern lights but it shortens the time for the views of the passing scenery so the evenings can seem to be quite long.