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Balmoral Cruise Review by shemotorhome

Home > Reviews > Member Reviews > Balmoral Cruise Review by shemotorhome
Member Name: shemotorhome
Cruise Date: March 2014
Embarkation: San Diego
Destination: Panama Canal & Central America
Cabin Category:
Cabin Number: 6100
Booking Method:
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Member Rating   Not Rated
Dining Not Rated
Public Rooms Not Rated
Cabins Not Rated
Entertainment Not Rated
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation Not Rated
Service Not Rated
Value-for-Money Not Rated
Rates Not Rated
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Ship Facts: Balmoral Review (by Cruise Critic!) | Balmoral Deck Plans
Worst cruise ever

I'm a single lady who was on the last leg of this world cruise. Was given a very old fashioned cabin (6100) inside that had not been cleaned properly ie.sheets dirty,duvet stained,bin not emptied, even found a pill in my bed base that never was removed from previous guest, so that was my first impression of this very dated unclean ship. The pool was never cleaned although Fred Olsen will insist it's cleaned at night, but when you see the same rubbish on the bottom every day you know it hasn't. The sun loungers were also dated and dirty and never wiped down. Part of the floor in the Palms Cafe was fetched up and replaced over a period of days and the rubbish was wheeled through the kitchen and all this was going on whilst still serving food in there. The entertainment on board was ok if you are in your eighties and enjoyed bridge etc. There wasn't any deck entertainment like ice or fruit carvings, singers, music or dancing only a couple or so of Carribean sail away parties that lasted about half an hour. The Fred Olsen entertainment team only did a couple of shows a week.

On top of all this I was attacked by a man on one of their tours who was also a passenger on the ship and inspite of making a full incident report to chief of security I was left in fear with no back up support from Fred Olsen what so ever. On return home I have sent a letter of complaint only to receive a letter back from them making excuses for everything and more or less calling me a lier and they really don't care that I will not sail with Fred Olsen again.

Publication Date: 05/21/14
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