When we booked this Transatlantic cruise with friends! I was a little concerned how I would cope with being at sea for a long time, not being the best sailor in the world, and the Dream not being the biggest ship in the world. I needn't have worried. We had chosen an outside cabin on Deck 6 near the middle - good for avoiding the worst of the motion. The cabin was fine - very comfortable - and the bathroom was small but beautifully formed! I wish the hair dryer was in the cabin though, and that it had a nozzle but that seems to be universal. Our cabin steward, Raymund, was lovely and very helpful. All the crew and staff work very long hours, and we were surprised to hear that they have to pay for wifi. At every port they were to be seen finding free wifi in order to Skype their families - bit stingy Thomson!
We were aware that some people weren't happy with the food, but we can't understand that. In the Lido, Sirens, and Orion we had really good food, plenty of variety, good service and lovely staff. Our waiter in the Orion Restaurant was Reginald, and we looked forward to seeing him on most nights when we dined there. One night we had the self-service buffet in the Lido and it was curry night - absolutely delicious. We had Steak Under the Stars one night and the steak was very tender. If there is a criticism it would be that there was too much food, and the atmosphere was a little thin, up on Deck 11.
We liked the bars, tending to have a drink in the Lido bar outside before dinner. The bar staff were wonderful and must walk miles every day. Aida was delightful and we always looked out for her, and she always remembered our names and what we were drinking. After dinner we went to the Medusa Lounge or the Ocean Bar on Deck 8. We had great fun taking part in quizzes or dancing to Tina and the Peakles. They were a great band with a huge repertoire, and lovely people too. They seemed to work incessantly!
The weather on this crossing was not always good with Force 9 gales and 10metre swells. The ship handled this really well but it made our days at sea more of a challenge. There were lots of quizzes and activities to keep us all out of mischief. The Cruise Director, Paul, his assistant, Martyn, and Mark (very handy with maracas!) did a sterling job with all the entertainments - full marks to them. The Captain, John, was delightful. He was to be seen around the ship talking to people, chatting and trying to answer everyone's questions. A lot of people would have liked a Sports Bar on the ship, and Captain John was asked about this. He had pushed for it but was over-ruled by whoever sorts out the Sky package. I would suggest they think again on this as it would be beneficial to everyone, and a money-spinner for Thomsons.
In conclusion I would say that this cruise was very enjoyable. It was quite informal as you might have expected; the ship wasn't big enough for all-singing, all-dancing razzmatazz but there was plenty to do. I did witness some passengers being quite rude to Reception staff when they had missed bring informed about having to queue for tender tickets, and felt ashamed at their ignorance. The staff were unfailingly polite and didn't deserve the language. I would say that the Dream and this Transatlantic cruise holds its own very well amongst its smaller-ship competitors.