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Grand Princess Cruise Review by buddboy

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Grand Princess
Grand Princess
Member Name: buddboy
Cruise Date: April 2014
Embarkation: San Francisco
Destination: Hawaii
Cabin Category:
Cabin Number:
Booking Method:
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Member Rating   2.0 out of 5+
Dining 5.0
Public Rooms 3.0
Cabins 2.0
Entertainment 3.0
Spa & Fitness 4.0
Family & Children Not Rated
Shore Excursions 2.0
Embarkation 5+
Service 4.0
Value-for-Money 1.0
Rates Not Rated
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Ship Facts: Grand Princess Review (by Cruise Critic!) | Grand Princess Deck Plans
Hawaii disappointed

Our last 10 cruises have been on other we were looking forward to again being on Princess. Our room had been changed without letting us know. Down a floor and close to elevators. Cust service could have cared less. Just told us we should have made a note to not change room. Why would we pick a floor and room if thats not what we wanted?

Bed was one of the worst we have ever slept on. Pure concrete. Pillows were so old they were limp.

Room service was close to being on time (30 min appointments) had to call 1 time when it never came.

Everything was additional charges this time. Needed a cord for the room key ($5.00) Coffee latte with dinner ($4.95)

Just to say something that is still good would be the wait staff. They were great

Shows at night were very disappointing.

Will never book another Princess cruise for awhile. Love cruising just not this time.

Publication Date: 05/18/14
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