We flew from Vancouver through Dallas, flying first class for the first time on the international portion... That was a blessing, as the flight is long, and flat beds made a big difference to our ability to be chipper once we arrived in Buenos aires.
Our stay at the Serena was perfect. It is not in the busy commercial district, but rather in the district where embassies and upper middle class people live. It is a lovely boutique hotel, with a wonderful wine cave. The staff was very friendly and helpful. I had arranged for a pick up from the airport by the hotel. They were on time and friendly. The cab ride to the cruise terminal was at the most 10 minutes and cost us the equivalent of five dollars. The hotel is helpful in giving good currency exchange.
The embarkation was smooth, with suites having a separate stream. We embarked at 11:30am and our suite was ready.
Cabin 6126 is well located, and pleasantly appointed. We hardly ever took the elevator. Our steward was all right.
Ports were very interesting. It is not often that you get to see thbuenos aires,Falklands,penguins, and go to Macchu ! We enjoyed crossing the Drake passage and the equator. 33 days give you may ports of call...
The staff on the Zaandam is friendly and helpful,without being obsequious. Customer service responds effectively and in a manner that appears caring.
I am a foodie. All cruise lines have gone a bit down over the years, but that is to be expected with the cost of food arising!
The lectures were absolutely top notch.