Having cruised with Thomson before and having been on the Celebration last year Thomsons other platinum ship we were really looking forward to the Dream.
We flew from Newcastle and having booked extra legroom we had a very pleasant journey. On arriving in Barbados we we're put on a coach and driven straight to the port where we completed the embarkation process quite smoothly.
Our disillusionment began when we entered our cabin, the dark brown furniture was so dated,and overpowered the cabin. we are used to small bath/shower rooms but expected the shower curtain to have a full set of hooks. The shower head had virtually no movement to it and was placed high up on the wall.
We ate mainly in the Lido or Sirens we tried Oriens but the service was so slow we never bothered again. We found the food to be of poor quality not very warm and on a couple of occasions inedible. This is not what we expect from Thomson, although I did notice when we arrived in Europe the quality of the food seemed to improve. Could the poor quality of the food be to push us in using the Grill and Steak under the stars which are an extra charge.
I agree with reviewers about the sunbed situation there just wasn't enough and they had seen better days, lo and behold brand new sun beds appeared on our last day.
The entertainment team did their best and produced some decent shows. The Michael Jackson show was an outstanding moment. The quizzes and game shows on a evening were ok but we had seen the shows before. The guest lecturer was excellent but we weren't impressed with the guest comedians although other people seemed to be, it was just not to our taste. Thomsons main strength is its Crewe from our lovely cabin steward to the bar and restaurant staff who work incredibly long hours seven days a week but still greet you with a smile.
We thoroughly enjoyed our trips and at the different ports of call the destination services team were always visible and helpful.
Disembarkation was smooth as was our flight home.
This cruise was not up to the standard of other Thomson cruises we have been on.