Cruise Review by travelluxe: Very Disappointing- Beware
Overall Member Rating
Very Disappointing- Beware
After wanting to cruise Seabourn for quite awhile, we decided to splurge on our honeymoon to Europe. We paid for the cruise, pre and post transfers and one night hotel (plus biz class airfare). We prepaid for two excursions and 3 spa treatments- in other words , a pretty penny. We were sold a six star experience.
The biggest thing you need to know is that the Seabourn advertising/brand promise does not match the experience on the Spirit.
Embarkation- arrival was easy due to size and amt of passengers but they herd you into the showroom/lounge to wait for your cabin until after 2pm. This would be a great time to impress- but there was a small buffet with sandwiches and wraps with your choice of any beverage. Not a 'wow'.
Cabin- take a good look at the pics online. While spacious at 277sq ft, decor is dated. Bathroom is nice w/marble double sinks- and walk in closet is appreciated. Old Bose setup.
Dining- here's our first Dining Room experience- there More was almost a riot. It got ugly. There were only 5-6 tables, and about 6 staff. Coffee took 15+ Minutes! Diet Coke 20. Couldn't get service- or make our order. The few others who did order got their food cold. When they continually asked for the basics like coffee or hot food, the maitre d' literally said to a passenger, "Ma'am , I heard you the first time." We walked out. We left an hour to get breakfast before our excursion- we never ate. For the entire cruise, getting bev service or a refill was a joke. Food temp was consistently cool.
Wine- the offerings are very basic. Like robert Mondavi Coastal Chardonnay, Oyster Bay Sauv Blanc, Two Vines Cab and Euro table wines. They are NOT fine wines- be aware.
Ship shape- poor. Rust on the railings all over, open wiring on pool deck, dirty broken grill at Sky Grill.
You will not be impressed with the ship if you are expecting luxury.
Finally, the good stuff. The passengers are great- very nice and interesting. The entertainment is the best you could ask for on a small ship. They really do get to know your name (I saw on a clipboard a roster of passenger pix- good idea)
We complained strongly about the failure of the Spirit to meet the basic expectations of their website promises. They did apologize and offered a small onboard credit, make excuses that the ship is 25 yrs old. (So you can't keep it up?) And I don't care a bit that it's being sold. I still paid $$$$ for a Seabourn Cruise- NOT CARNIVAL, it's still Seabourn, and they are supposed to meet their own advertised promises. I would say it's a 3 star cruise on a small ship. Less
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