We have done 11 transatlantic crossings. I am reluctant to ever answer the question as to which was the best or worst. I have never posted a review prior to this, but felt compelled this time for two reasons. Very few, on this board comment on Costa, and most I have read tend to be somewhat negative about many aspects. We have been on many lines over the past 20 years. Costa is very European. Out of the 2200 plus onboard, only 40+ were Americans, English language, thanks to the Aussies, Brits, and Swedes was not non-existent but very hidden.Announcements were in multiple languages, but many times English was not included. In spite of many comments, the food was very acceptable, even better some evenings. The service was as good as any we have had. Wait staff was professional, wanting to please, and remembered our individual "favorites" from night to night. We had a table mate, who was a strict gluten-free, and she was given very special attention and menus at breakfast, lunch, and More
Costa has found ways to trim the budget, which is probably not unique to them. If you need six to ten towels a day for pool, etc. you will be disappointed. They give you two beach towels at the beginning of the cruise, and you are expected to use those (trading them out as often as you want), but no more. Other measures, that would fall into this category, are evident, but these are small inconveniences, and, for us, did not stand in the way of great enjoyment.
Two areas deserve special recognition. The bartenders were among the best we have ever encountered. We had the all-inclusive package, and, though pricey, was a great addition to our cruise. They meet you, remember you, and try to please...maybe the best we've ever encountered. The wait staff in the dining room was outstanding...very experienced, brought us many items by special order...and quickly. We were in early seating at 6:15 and always out of dining room by 7:45, contrary to some reviews about slow service. Yes, some of the Italians, French, and Germans would not be patient enough to stand in lines, but this was not a majority, and we have been to Europe so many times, it has become something we accommodate and laugh about. We were blessed with wonderful weather, great ports, and "spot on" navigation and maneuvering of the ship.
Costa, with its obvious distractions with Concordia, should be proud of its ability to provide us with a wonderful experience. Less
Costa Luminosa Cruises to Transatlantic