Having previously cruised with P&O (our last occasion August 2013 on the Azura) we booked a 7 night fly/cruise on the Ventura over Easter. The high standards which P&O usually deliver unfortunately was missing on this Ventura cruise - the ship lacked atmosphere, the staff seemed bored, the food was bland and the service varied from excellent to poor. The entertainments team was the worse I have ever seen during my 14 years of cruising, from being uninterested, dis-organised, to faces of boredom, a cruise director who I think must be a phantom as apart from the first night was never seen again. We booked a shore excursion to Pompeilli, which wasn't bad value, but the organisation of disembarking the ship was chaos and upon return the same chaos (long queues with an average waiting time of over 50 minutes with some guests becoming very irritablle). Also as the Ventura is in Italian seas for these 7 cruising days there is a 22% tax on all goods/gifts (the ship shops) and services (spa), apparently during the following 7 days the ship docks in Montenogro and the tax then isn't applied. A good point was the transfers to/from the airports this was excellent service although it was an early start on our return having to vacant our cabin by 7am. I hope P&O aren't lowering or letting slip their standards, as the Ventura was DISAPPOINTING!