First I have to say the last ship we sailed on was the Cunard Queen Elizabeth so we held no "Great Expectations" for the Island Escape but chose it because of the destinations and it was the only time we could go.
However it was somewhat of an eyeopener. The cabin was very small with two very rusty round portholes
and green corrosion. Toilet flush electric switch loose coming out of the wall and some very rusty fixings. Cabin thermostat could not be adjusted.We were promised that it would be fixed but it was not so it it remained cold the whole trip.
I am sure a good number of the passengers would have been quite happy with what was on offer, but we will not sail Thompson cruises again.
Arranged our own trips and saved a fortune.
All inclusive but with the odd extremely drunk individual.
The singer and guitarist in the top bar were outstanding.
Quality of cabin very poor, rusty portholes and fittings with dangerous flush switch in toilet.
Thermostat in cabin did not work. On cold all week!
Quality of food. Buffet style and was cooked/heated for so long it was in the main tasteless.
Main "theatre" is a bar with low ceiling producing very poor acoustics accompanied by harsh tinny sound quality. It was to small and was difficult to get a seat.
Poor main entertainment, all West End musical style. (Good comedian however on one night) .
Cruise director weak.
Ship is an ex ferry built 1981 converted 1991. It is past its sell by date.
Captain did not exude much enthusiasm.
WiFi ridiculously expensive.
The larger of the lifts was out of order all week and a couple we met when we arrive who had been on board for the two previous weeks said it had not worked at all for them. Three weeks without repair (maybe longer) is unacceptable).
Other lifts very small for wheel chair users so think very carefully about booking this ship.
Expensive trips and do not expect any help from the "Excursion Staff" if you intend to arrange your own intinery. One lady member of this staff was very unpleasant when asked where the bus and railway stations were in Livorno.
We will stick with Cunard and possibly P&O in future.