This was our first cruise in several years. There were a few hiccups in boarding as the boat was delayed almost 3 hours because it was loading a lot of supplies for a renovation of some sort...Because of this, there wasn't much preparation for Key West the next day...
The ship itself was in very good condition, the decoration of the Freedom is a bit gaudy with fake statues of liberty and such in different areas of the ship, but I guess that's to be expected. We had a late dinner seating and I'm glad we did as it seemed much less rushed than the earlier seating...We found the food to be quite good, and the meat and fish to be fresh and high quality. Really liked the desserts as well!
The shows were NOT at all memorable! We went the first two nights, and the first night was a big band theme with the cruise director and the second night was an inexplicable mix of 40s music and uninspired singing and dancing. The only other show we went to was the talent night, which was actually the best entertainment!
The fitness center was really quite nice, combined with the spa, it has a big locker area, huge sauna that I used a few times. There was always enough equipment to get a spot on the elliptical machines and such. I also did a few spin classes, that cost $13 each. The spin equipment was good and the spin trainer was not bad, although he did really talk up the "detox" program they were pushing during the class! Just ignored it....(It's an Elemis Detox program that costs over $320 for a 3 month program. not at all worth the price)
The Solitude "adults only" area was nice but crowded, and the bartenders working this area, the slowest I've ever encountered. It's like they were on some slow time warp, but they were at least friendly. I found other bar tenders on the ship not quite up to snuff. We had the "endless bubbles" soda package and I think they were annoyed to pour soft drinks since they didn't get tips like for alcohol. Some even asked over and over for the cards, even though they know we had them...Annoying. 14 year old daughter enjoyed the youth program, did a lot of activities and made quite a few friends, despite coming on knowing no one. .
The overall experience was good, it's a big ship with a lot to do, but the whole experience seemed a bit anonymous. Never saw the guy who cleaned the room, other than when he came by to prepare the room for the evening...Our waiter at dinner was probably the closest we came to having any real contact with the ship's staff.