My husband and I were onboard the MSC Sinfonia which departed Durban on 22 February for The Portuguese Islands and Madagascar. This was our 3rd MSC South African cruise and by far the best – I can even go as far as to say it could have been the best cruise I have been on and I have been fortunate to have experienced P & O, The Crystal line, Regent Seven Seas and Louis Hellenic .

All our South African Cruises have been onboard the MSC Sinfonia with the exact same cabin (1219). The previous 2 cruises we had Captain ..... whereas this cruise we had Captain Scarpato and what a difference. The crew have always been friendly but this time they seemed genuinely happy. The Captain was approachable – on the Gala Evening as he left theatre he was “mobbed” by a group of ladies who wanted to have their photo taken with him – he allowed it with a smile! The Captain on the previous 2 cruises would definitely not have allowed this – he was not approachable at all.

We were also fortunate to have Captain Scarpato as we made it to all 3 of the destinations on the itinerary – this is the first time we have made it to all the destinations – first year went to Maputo and Portuguese Island and missed Bazaruto and second year just the Portuguese Island NO Madagascar. My colleague was on the MSC Opera which departed 21 February to Portuguese Island – they were not able/allowed to disembark at the Portuguese Island a day earlier so in effect paid for a cruise to Nowhere as the Portuguese Island was their only port of call . I am fully aware that weather plays a part in being allowed to disembark and do realize that the Captain’s are responsible for many peoples lives but do believe Captain .... was/is too cautious. By not being able to disembark, MSC is saving a lot in Port fees – we the clients are not offered any compensation for the disappointment! Read more