Overall, we had a great cruise.
We flew into Hobby Airport in Houston to sail out of Galveston. We spent the night before in the Hampton Inn by the Hobby Airport. They were there with the shuttle within 5 minutes of our phone call. They also offer shuttle service to restaurants, stores, etc, within a 5 mile radius of the hotel. Our room was clean, quiet, and comfortable. The next morning the shuttle was ready for us within a few minutes. I would definitely stay there again. We used the RC shuttle service from the airport to the cruise port. Although convenient, they overcharged us (they charged us the price from George Bush Airport instead of Hobby), and RC could care less - they use an outside service, and even though RC is the one who billed us they will not refund our money. They did give me a free bathrobe, but I'd rather have the money.
Embarkation: This was a mess. It took forever. Poor communication.The power went out for 2 hours in the terminal after we finally made it through, and we spoke with some people who were stuck in there for over 2 hours, siting on the floor in the dark, with no information given.
Main Dining Room: Food was good. Desserts were fair to bad. Service was very good. We chose Anytime Dining and were seated promptly every night, even when we wanted a table for two. On a couple of other lines we often waited up to an hour to get a table for two.
Windjammer Cafe Dining (buffet style): It only felt crowded once. There were never any long lines. Breakfast had the same food every day - nothing special. There was only one omelet station. Other cruise lines usually offered fare such as Eggs Benedict, Blintzes, etc but there was nothing special at all at the buffet for breakfast. Breakfast in the Dining Room had choices such as Eggs Benedict, but not the buffet. Lunch was OK. Again, nothing special, but adequate.
Other Food: On some ships, there is a grill by the pool, with freshly grilled burgers, etc., but this ship had nothing like that. The Buffet was closed from 3:00 to 5:30, so when when you came back on the ship while in port, your only options if hungry were to wait or join the loooong line at the 24 hour cafe, which gave you a choice of the the same 3 sandwiches every day. The Buffet also closed at 10:00 pm, so again, the Cafe was your only choice. And there were no Late Night Buffets like some ships have.
Cabins: Our cabin (balcony) was clean and comfortable. Lots of storage space. However, the shelves in the closet are difficult - they are turned to face into the closet, so it was difficult to find anything on them since the hanging clothes blocked access. No smoking on the balconies - I LOVED that. I hate spending money on a balcony, only to have the folks next door smoke out there, and the wind blows all that smoke into your balcony. As always, our Room Steward was excellent.
Ports: Getting off the ship for an excursion on our Tender Day (Jamaica) was not fun. There were no signs directing you where to go, so people were wandering around trying to figure out if the tenders were fore or aft. Once you finally found it there was a long line and it was very crowded. Getting off on Pier Days was much better, although still no signs. We did the Estate Pass in Jamaica, and enjoyed it very much. We just walked around town in Grand Cayman, and then enjoyed freshly caught fish and a cold beer at a little place near the ship. We stayed onboard in Cozumel, as we have been there several times. We had the Sanctuary Pool and hot tub pretty much to ourselves!
Shows/Entertainment: The Ice Show was enjoyable. One of the Headliner shows was pretty good, the other was downright bad, and we left before it was over. The comedian was average during the early show, and during the "adult show" we left after a few minutes. Just not interested in jokes about bodily functions. The ship's production shows were average. We really enjoyed the Piano Man - especially the night they had Dueling piano men. They were excellent. Music in the Royal Promenade at night was always good, as long as you don't mind standing to listen.
Disembarkation: It went quickly and smoothly. No problems, maybe because we were one of the first off the ship, and 1/3 of the passengers had to go through the international passport line.
Overall: We had a great time. The ship was clean. It never felt crowded. Crew was excellent. Food was good to average - although I still managed to put on 6 pounds!