Enchantment of the Seas Review

4.0 / 5.0
1,959 reviews

1st time disappointed by a cruise ship vacation

Review for the Bahamas Cruise on Enchantment of the Seas
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lsonberg
6-10 Cruises • Age 50s

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Sail Date: Apr 2014
Traveled with children

We traveled Easter weekend to the Bahamas.

This was my daughters first cruise. She is 5. I was so excited to take her on a cruise and see and experience all that I have on the many cruises I have been on in the past. This was my first time cruising with a child and the first time I have cruised since she was born..... has something in cruising changed? I mean.... there are obvious differences (all night drinking and partying was not going to happen.... I get that), but below is what I found this trip:

1. CABIN: Upon arrival, the cabin air conditioning was not functional. It was 86*. They had "no replacement parts" and no other rooms as it was a booked cruise. The maintenence man informed us that the part was "on order". Did that mean they knew it was nonfunctional before we arrived??? He was able to set the thermostat to subzero, but there would not the ability to adjust it, up or down, the entire trip...... we chose subzero :\

Cabin Review

broken air conditioning, poor pillows

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