We booked this cruise for a friends 65th birthday and were extremely disappointed with the entire cruise.
We booked a balcony room on the Carib deck and could not use it for breakfast or cocktails. It was the smallest balcony we have had in the 20 years of cruising. The public bathrooms was very small and you could not get a person in a wheelchair into the facility.
Our friend made a reservation at the Crown Grill. It was a big disappointment. The only part of the dinner that was acceptable was the appetizer. Only 2 of the 6 people in our party actually ate. We returned the rack of lamb because it was tough and fatty. They brought back Sea Bass for one of the party and it looked great but had no seasoning and no taste.
On the next to last evening we spoke to the head purser and discussed our problems with the ship and the Crown Grill. Originally we told we could return to the Crown Grill as there guests and we refused because of the bad service and the quality of the food. We were told by the head Matre D that we could only return to the Crown Grill. The purser arranged for a reservation at Sabatini's Restaurant and that was one of the best meals we have had while cruising.
At best I would give this ship a rating of 3 out of ten.