MSC Preziosa Cruise Review by derekhill: MSC Preziosa Grand Voyages - must try harder MUCH harder!!!! Two star

MSC Preziosa 2
derekhill
Member Since 2014

Overall Member Rating

MSC Preziosa Grand Voyages - must try harder MUCH harder!!!! Two star

Sail Date: March 2014
Destination: South America
Embarkation: Santos (Sao Paulo)

Firstly the good points - ship décor still on good condition; clean cabins; restaurant staff excellent; dealt with lactose-intolerant problem extremely well.Now for the problems-

1. Buffet food is always cold and repetitive and no-one including the Maître d'hôtel interested.

2. Even the main restaurant has a tendency to serve cold food unless you complain.

3. At the commencement of the cruise, the lunch time restaurant was quite quiet. However as a result of the poor food in the buffet, then the restaurant soon became very busy, and lunch became an almost 2 hour marathon as the staff and kitchen were overrun by the demand.

4. Embarkation was a total and utter disaster. A numbered sequence used, but called too many numbers at once resulting in passengers having to queue for well over 1 hour to reach the embarkation desk.

5. UK booking process totally lacking and a total shambles with e-mails continually ignored. More

6. Organisation of disembarkation at ports of call virtually non-existent.

7. Entertainment quite basic, but energetic performances by the dancers.

8. Mainly Brazilian & Italian passengers who tend to be very noisy and regularly queue jump. Less


Published 04/26/14


Read more MSC Preziosa cruise reviews >>
Read Cruise Critic's MSC Preziosa Review >>

Compare Prices on MSC Preziosa South America Cruises

Cabin review:

derekhill
Member Since 2014
Cabin
Dining
Embarkation
Enrichment Activities
Entertainment
Family & Children
Fitness & Recreation
Onboarding Experience
Public Rooms
Rates
Service
Shore Excursions
Value for Money
Share feedback
Thank you!  Cruise Critic values your feedback.
How can we improve this page?
Skip X

See MSC Preziosa deals up to 82% off:

October Deals
MSC Preziosa 54% Loved It

 
7 Night Mediterranean Cruise
See all MSC Preziosa Deals >>