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Thomson Dream Cruise Review by JoyCaw

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Thomson Dream
Thomson Dream
Member Name: JoyCaw
Cruise Date: March 2014
Embarkation: Barbados
Destination: Eastern Caribbean
Cabin Category: DE
Cabin Number: 7042
Booking Method:
See More About: Thomson Dream Cruise Reviews | Eastern Caribbean Cruise Reviews | Thomson Cruises Cruise Deals
Member Rating   3.0 out of 5+
Dining 1.0
Public Rooms 4.0
Cabins 2.0
Entertainment 1.0
Spa & Fitness Not Rated
Family & Children Not Rated
Shore Excursions Not Rated
Embarkation 5+
Service 4.0
Value-for-Money Not Rated
Rates Not Rated
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Ship Facts: Thomson Dream Review (by Cruise Critic!) | Thomson Dream Deck Plans
Thompson Dream Caribbean Review

Just a few thoughts from our recent trip:

Bad points:-

*)Food was poor and lacked flavour and had no Caribbean influences, which is strange as it was a Caribbean cruise

*) Food was more about quantity rather than quality

*) 1/4 of the staff lacked the necessary customer services skills and were not that helpful

*) No Caribbean themed nights, which was a shame as I was hoping for a more authentic cruise

*) Cabin was dull, and without putting our own finishes touches to the room, the accommodation would have been below average standards

Good points:-

*) Holiday itinerary was good (e.g great choice of islands visited)

*) A special mention to Larry at the back, there are not enough words to express what a great job he did. From his attention to detail to anticipating our needs, he was super!

*) Also Rudi, Jodel, Rommel and Astika did amazing jobs at keeping us happy

*) On the 3/4/14 reception did an amazing job of dealing with our concerns about the quality of the food and directed us to the head chief and the overall food manager. The Head chief and overall food manager dealt with our concerns in a very professional manner

*)Larry and Ariel did an amazing job attending to our dining needs

Recommendations:

Address the food menu option and quality of the food, and introduce some authentic Caribbean flavours!


Publication Date: 04/23/14
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