Just got off a spring break cruise with my family of 4. The embarkation in Venice was very chaotic. None of the crew members seemed to know what was going on. We waited in a holding area for over an hour to board and then again in a line for about 45 minutes and in another holding area for 30 minutes. There is no big "grand" open area on the ship like most US ships, which was disappointing for such a large boat. Some bars and the casino allow smoking and you had to walk through those areas to get to other bars on the 7th deck. If you are sensitive to smoke it was terrible. Kids are allowed in all of the bar areas and dance floors at any time. There was not much for teens to do that did not require payment. The bowling, simulator and all arcade games cost money to play. The simulator was 6 euro for a ride and arcade games were 1.50 euro each game. The food in the buffet was the same almost all 7 days. You had to fight to find a table to sit at and the crew did not clean up the tables in a timely manner. In the dining room, the food was very bland with small portions. We were left hungry on most evenings. The disembarkment took 3 hours for us to get off the boat back in Venice.
Some positive things about the cruise, the ports were great, most ports were more organized than Venice was. The cabin we had with a balcony was roomy with plenty of storage in the shrunk and under the bed. Our room steward was wonderful. The ship itself was beautiful with a lot of great bars and lounges to hang out in. Drinks were decent but took awhile to get in some bars. All of the ports were easy to navigate and with a little research you can do your own excursions without paying for the pricy ship excursions. I wish I had a better review but I would not recommend this cruise line to my friends.