This little ship, 490 passenger, is still one of our favorite ships. We found her in 2008 and have sailed her 6 times. The staff are wonderful and help to make your cruise special. The cruise director, Lorraine, is one of the best.
Embarkment was easy and painless.
The shore excursions are free but Head Office is now skimping on the quality of the free excursions.
Prime 7, the steak house restaurant has a wonderful menu and the staff are outstanding and we had 3 wonderful nights at this venue.
Compass Rose is well appointed and the dining staff work great together for a nice dining experience. The wine selections are falling short from previous cruises. The sommeliers are not as knowledgeable as in the past and the "free" wines are no longer memorable. The wines for sale are great but why must we now pay for wines previously offered free?
Galley Tour - We were offered a free galley tour per AMEX and had fun with the Head Chef and the workings of his kitchen. He stated that wherever you now travel on Regent all foods come from Miami FL. With few exceptions Head Office controls the whole kitchen. After the tour, the Chef gave us all on the tour a special luncheon. He personally prepared this lunch and was very proud to tell us that Head Office had nothing to do with this lunch, the Head Chef used his own creativity and recipes. Why can't Head Office allow this talented chef and all the other talented chefs to use their own talents and creativity in the galleys? Work with the chefs not against them.
Entertainment - Much better as the ships singers & dancers were given knew material to work with. But the professional performers are almost non-existent. Why skimping on the evening shows?
Excursions - Free yes, good: not really. For a good tour you must pay.
Overall: We love the Navigator and the crew that works so hard to make our cruise special. The staterooms need repairs, the public rooms need comfortable chairs to sit in not just look at and Head Office must stop removing extras and still increase the pricing. We faithful travelers who love Regent don't love what the new management is doing and Head Office must realize they are removing that 6 star rating all by themselves and we guests can only complain for just so long before we just cruise with the competition.