A couple of thoughts to start. I saw lots of complaining about passengers being concerned about baggage issues involving medications and valuable jewelry in their luggage and late delivery to their cabin. Why would anyone put medications in their suitcases? Valuable jewelry? Luggage is handled not by the cruiseline but by local porters. Putting either in yuor luggage is simply STUPID!
The check in procedure was a bit tedious as always. Seems that everyone arrives about 3 hours ahead of departure. This makes for long lines. If people would get an express pass things would go faster. If Celebrity would have lines for people with express passes . . . well that would be even better.
We got off to a rough start with toilet not working and the phone in the same condition. The toilet was a continuing problem and this is not acceptable on any ship. Both were fixed within an hour or two. The staff for the rooms was excellent, and responded to any request very promptly. Would have been better after requesting bananas daily in my room to not need to repeatedly ask.
Dining was excellent except for one meal. Service in the main dining room was quick and any request promptly filled. Great quality of food. Vegetables perfectly cooked and entrees done as requested. The cafe by the pool is a gem with light lunches that were wonderful. The poor meal was in the Murano. Fish overdone and definately not worth the $45 charge.
Entertainment was a comedian - OK and a hypnotist who we did not like. The dance routines were excellent. Really amazingly well done. Carlos - piano player - did great 50s music in the evenings and Rob - guitarist - fantastic Neil Diamond/Gordon Lightfoot era music. missed not having a quartet but there were obvious cutbacks in service.
The Century is leaving Celebrity in a year. It is showing its years but everything was clean and reasonably well maintained. Even tendering - 3 ports! - was handled better than any other ship. This was a good cruise and Celebrity staff worked hard to assist with all requests. Maintanance is an issue but the ship is 19 years old.
The highlight was having dinner overlooking the Golden Gate Bridge. Mostly did our own thing in the ports. Can suggest sticking to town on Calalina Island. Love the outdoors but our tour was only a tiny bit interesting.