First of all I will start by saying a cruise or any holiday is what you make it and before you book any holiday DO YOUR RESEARCH!!!!!!!! many reviewers it seems just did not research what they were getting on MSC and they should have as many gripes and moans could have been avoided .
I booked a fly cruise package as a solo passenger and had a fantastic deal of 0% supplement and a free upgrade from outside to Balcony cabin deck 12 ,other cruise lines could not get close to what good value this was.
I flew from London Gatwick with British airways to Nice airport where we got a bus transfer to Genoa , when we arrived at Nice airport we could not see any representative from MSC (other reviewers have stated the same) but rather than get annoyed and Irate we just looked for other travelers with cruise luggage tags and stood together to wait and soon enough a Rep arrived to take us to the bus. The only annoying bit was then having to go to terminal 2 and wait another half an hour for the French passengers landing.
near to lifts but very quiet . bed comfy pillows could have been better . Lots of space and storage lots of good coat hangers