Subscribe today
Get Cruise Critic in your inbox

Silver Galapagos Cruise Review by Keen Sailor

Home > Reviews > Member Reviews > Silver Galapagos Cruise Review by Keen Sailor
Silver Galapagos
Silver Galapagos
Member Name: Keen Sailor
Cruise Date: December 2013
Embarkation: other
Destination: South America & Antarctica
Cabin Category:
Cabin Number:
Booking Method:
See More About: Silver Galapagos Cruise Reviews | South America & Antarctica Cruise Reviews | Silversea Cruise Deals
Member Rating   1.0 out of 5+
Dining 1.0
Public Rooms 2.0
Cabins 1.0
Entertainment 1.0
Spa & Fitness 3.0
Family & Children Not Rated
Shore Excursions 3.0
Embarkation 3.0
Service 1.0
Value-for-Money 1.0
Rates Not Rated
Write a cruise review!

Show the Lowest Price
Departure Month
Please select at least one vendor.
Avoya Travel
Expedia
American Discount Cruises
Onboard.com
LuxuryCruiseConnections
iCruise.com
LuxuryOnly.com
Cruise.com
Priceline.com
Sponsored Links:

red arrow


Ship Facts: Silver Galapagos Review (by Cruise Critic!)
A complete let down in no way matched Silversea's description

The Silver Galapagos is a sad old vessel fit only for low budget travellers or the breakers. Neither it nor the service and quality on it lived up to any of Silversea’s descriptions.

To avoid serious disappointment do not consider sailing on it.

If you are now contractually committed to sailing you must put the Company on notice that unless you receive the level of accommodation and on board service that is so outrageously over hyped in its sales literature you will be seeking a substantial cash refund.

Our sailing did not have a full complement of guests. What it would be like with 100 passengers does not bear thinking about.

As others have mentioned the suites were really only cabins with nowhere to put the cases. The shower cubicle was a tight fit, towels and flimsy robe got damp just for being in there for the duration a shower. Toiletries were sparse not even a shower cap. As these are normally provided everywhere now my wife cuts down on packing by no loading up the case with these any more. After asking one shower cap was provided for the duration.

The balcony was very narrow. I acknowledge it was a comparatively small ship but very little thought had gone into the supposed overhaul of this ship and the minimum necessary done.. The Vista windows in other cabins we went in were something of a misnomer as they were three narrow windows of less than half length. Worse still curtains had to be kept closed in these at all times as the walkway went round them and people congregated.

Again as others have mentioned the butler was really just a steward and no unpacking or packing was carried out or offered and we saw little of him on the first day. I am sure he was busy but it was not the service that was promised “on a ship that brought luxury to the Galapagos” at last.

Forgive the pun but the waiting staff were all at sea and, for the most part, appeared not to have had any training. The main restaurant is long and narrow and the food inconsistent.

Fine wines were promised but if one asked for them they were very begrudgingly given and then only the tiniest amount not even a standard 125ml..

Some of the higher Silversea staff admitted they knew they needed to do much more and they were still in a development phase – not acceptable when are paying the full dollar for a luxury trip.

In case you are unaware all the itineraries and expeditions are organised and delivered by the GI National Park guides. That means whatever boat you go on your experience in this respect will be much the same. As seeing the Galapagos Islands and their wildlife is the reason for going on this trip you might as well save your money and disappointment and go on a less expensive, but probably better run established ship. I am happy to pay for comfort, quality and good service but if I am not going to get it, why bother. I just feel ripped off by totally misleading advertising.

Perhaps with time they might get their act together but the ship will still be a very old ship and the makeover of the cabins could have been so much better. Browse the web, there is a good range out there. You can certainly do better than the Silver Galapagos.

In the Galapagos this is a large ship. As a consequence there is quite a lot of queuing to get on the zodiacs on both the outward and return journeys.

 


Publication Date: 04/16/14
More Silver Galapagos Cruise Reviews

Read the previous Silver Galapagos review Read the next Silver Galapagos review

Like This Review?



Register for a Meet & Mingle!
More South America & Antarctica Cruise Reviews
Cruise Critic's Silver Galapagos Review
Silversea Cruise Deals
Silversea Message Board
Write a cruise review!
About UsAdvertisingEditorial DisclaimerPress
PrivacySite MapStoreSubscribe
X

Thank You For Signing Up!

Please Note: To ensure delivery of your free e-letters, please add news@cruisecritic.com to your address book.

We're committed to protecting your privacy and will not rent or sell your e-mail address. By proceeding, you agree to our Privacy Policy and Terms of Use.