Entertainment not as good as previous Thomson cruises. Seen some of the shows before and previously unseen shows nothing to write home about. Guest entertainers o.k but could be a higher quality. Entertainment in bard not bad.
Staff were very good. Service in Orion restaurant inconsistent but ok. Service in bars really good from an exceptionally friendly staff. Reasonable drinks selection which was helped by NOT being All Inclusive. Give free bottle of wine on arrival for being past customers of Thomson (thank you).
Meals reasonable in the main Orion restaurant but sometimes very ordinary & could be warmer. Choice not bad although the embellished menu descriptions vastly over described the actual food. Breakfasts in Orion fair but sometimes cold. Lunch in the Orion fair but not too wider choice. Lido restaurant not too brilliant.
Cabin o.k. for size & decor. Not the smallest we have endured on a cruise but took a little getting used to. Cabin steward left the ship after a couple of days but his replacement was excellent. a potentially dangerous electrical fault with bedside light was resolved quickly & efficiently. Fellow passengers were quiet & considerate except for our draw slamming neighbours during our second week. Sky Sports news was a life saver for us.
Shore excursions from the Dream were quite expensive & not as good value as the majority we did ourselves. The 2 we booked gave us a little variety from island tours & beaches and so served a purpose. Loved the itinerary & islands visited.
Fellow passengers were quite friendly. A minority gave the impression a Thomson cruise was below their standing in the world while another minority had graduated from the Chav university of life. We noticed how a couple of disabled people suddenly recovered when in suited them but how quickly their disability reappeared when it was to their advantage. The majority of passengers, young, old & disabled etc. were absolutely brilliant.
You had to pay extra for a steak in the restaurant. You could pay for a meal under the stars!! Wine packages on sale at the beginning of every week. AI drinks packages were available at a higher price than in the UK. Some teas for sale. You could buy a photographer, sorry a photograph, for a king's ransom. Hiring a safe at £15 per week (£30 not £25 for 2 weeks) & this may be needed if you don't want to invalidate your travel insurance. Don't use the laundry use a stone & the river water.
Embarkation was very quick for us but it may depend on the timing when planes land at the airport. disembarkation was a little confusing as the forms & information did not arrive in our cabin until late. On querying contradictory information with reception they admitted that some of the details given were out of date. Why!! Our delayed return flight was announced only once & could have been handled better. Given snack vouchers for a delay & free drink for no in flight entertainment facilities. Arrival at Birmingham airport diverted to East Midlands.
Generally an ageing ship with a friendly staff losing its appeal as a cruise. Platinum marketing disguises the reality. Not a bad cruise if you have the itinerary as the main focus but the 'hotel' aspects need to improve at no extra cost to the customers.