We were a bit worried after reading some of the reviews, but those worries were unfounded. Some people will find flaws where ever they can. Yes, there were some less than perfect situations on this ship, but that can be said about any ship.
When we arrived at the terminal, there was a long line. We do not have Elite or preferred embarkation status, so we joined the end of the line. It moved quickly, and we were seated in the dining room for lunch less than an hour after we arrived.
Service was as expected. The moment we walked on the ship we felt welcomed. Every staff member we passed, looked us in the eye, and greeted us. It truly felt like Princess valued us as passengers.
The room was small, but comfortable. Plenty of storage, especially with the large suitcases under the bed. Loved the new bathroom set up, the shower was big enough and the little ledge was a very nice addition. We were forward on the ship and could see up into the bridge. The balcony was still private and comfortable.