Just came back from a birthday cruise with my husband...WHERE to begin....First of all, I am probably one of Princess cruises' biggest fans and "PR" people (cruising not only with Princess but also SITMAR way before cruising was a popular way to vacation) and in all of my travels with this line I have never really felt the need to complain about any ship/service/port, etc. Having said that, here are my thoughts on the Ruby Princess 5 day cruise (I would hope that these complaints would only apply to these shorter cruises and things would be "Princess normal" on the regular sailings).
LIKES:
1. Great embarkation procedures -- as an elite passenger we waited to (priority) board in a separate area. The cruise rep made passengers sit in the order in which they came into the room (as opposed to "the mad rush to the door" we recently experienced on the Royal Princess) and we were permitted to board in the order in which we had arrived. Kudos to Princess for finally "getting it right" on this aspect -- hopefully it will trickle down to all the ships' embarkation procedures. Our Princess hostess was fantastic -- friendly, cheerful, entertaining and very professional. Nice way to start a cruise!
This is the first time I chose a balcony cabin instead of a mini-suit and was pleasantly surprised. The cabin was small, but having the sliding glass doors made it bearable. The walk in closet worked, as did the (small) bathroom. For 5 days it was fine -- as long as I had my balcony so that I could have my breakfast outside every morning I can deal with everything else! I had booked a guaranty cabin and was assigned B330 -- it was the perfect location and made access to everything very easy.