Have never written a review before but after our recent cruise on Navigator of the Seas I felt it was time to chime in. Right away it has to be stated that Royal Caribbean had no control over the circumstances of events that occurred in the channel.
We flew into Houston the day before the cruise and stayed at the Hilton Galveston Resort. When we arrived we had heard limited news about the barge accident but did not (at that point) realize how it would impact our cruise. We started receiving txt and email messages from RCI concerning the cruise early Sunday morning. The first ones indicated the cruise would be delayed. No problem, we asked for late check-out which was only one hour beyond the regular check out time. We did not have a car so we just went out for a walk along Seawall Blvd., had some lunch and waited for more information from RCI. We also spent some time waiting in the lobby of the hotel with fellow cruisers (we had prepaid transfers thru RCI). We were finally able to get a shuttle to the pier at 10p. We arrived at the pier and had wait through a very long line to get onboard. Under the circumstances we did not complain and kept smiling. Altho there were some around us who had nothing good to say! We made it to the entrance and because we are Diamond members we were directed right through and up to the check-in desks without further delay. We were checked in quickly and on board in less than 15 minutes.
We found something to eat then went down to the cabin to drop off some carry-on where at 1a we found our Cabin Attendant, Janeth, helping with the luggage for the passengers in her section. She had already put our luggage in the cabin. She stopped to introduce herself and asked if there was anything she could get for us. We have been on 12 RCI cruises and can honestly say we have never seen our cabin attendant in the middle of the night! WOW! She was fantastic the entire week!