We (two adults and our eleven year old son, plus we brought a couple and their son along too)
traveled by limo to get to the port which made it all easy and stress free. Checking in and getting ready to board was also an easy process. Every one was nice and helpful.
From the moment we stepped aboard the ship we were greeted with smiles and a happy welcome aboard. Hand Sanitizer- NCL does its best to keep us healthy and germ free. I appreciated all of the Washy Washy! Anytime that you walked into a dining room, on to the ship or into any public area there was a hand sanitizer waiting for you. Sometimes they would even sing you a song about it.
Cabin: We were on the ship and let into our cabin in no time. We were located 10608 balcony, Mid ship. Perfect location for families, Splash Academy and the buffet (where the ice cream is at) was just two floors up. The space and storage in the room was fine for the three of us, we had enough cubbies and closet space for our clothes and shoes. A Balcony on port side is the best to see the ports when arriving and leaving. The balcony was a little hard to get to when the sofa bed is out but the bed easily slid right out of the way. The bathrooms had a nice sliding door in them to separate the toilet from the vanity and shower area.
Room Steward- We had the best room steward, always a happy greeting from him. Our room was always clean and straight. He learned our schedule and made sure that he was never "in our way" and that we had everything that we could need and more. And the towel animals are always a favorite of ours too.
Kids Club- As soon as we got on board we went to find Splash Academy and to sign up. The crew invited us in and explained how everything worked and introduced themselves to us and our son. It was a hit with our 11 year old son. He enjoyed hanging out with the crew and his new friends. He was always ready to go!
Activities- There are always tons of activities to choose from. A few of the ones that we did were, line dancing, wine tasting and bingo. All were fun!
Public Areas- They was always somewhere that you could find a nice area to either hang out with friends or to be alone. The Pool area was always crowded, there are plenty enough chairs if the passengers would stop "saving" the chairs with their towels and leaving them like that all day.
The bar and grill next to the pool was always ready to please with food and drinks.
Dining- Lots of choices! The buffet food is really good and the staff does an outstanding job of keeping the passenger chaos controlled by keeping the food filled, the area clean and the tables ready for the next person. The sit down table service was great and preferred by us. We enjoy a more quiet and controlled dining experience so we chose to eat in the main dining rooms or specialty restaurants and their food was delicious and the service was excellent. We also enjoy some room service which is always a winner.
Entertainment- Our cruise director always made sure that there was plenty to do and let us know when and where it was happening. The shows were all very good and a good mixture of different types of entertainment, something for everyone. The comedian and magician were a hit with us.
Spa- Ahhhh the spa ;) What a wonderful thing and the service was excellent. I purchased the week long spa pass and I enjoyed every second I spent in there. It was so nice to be able to go to the spa anytime that I wanted to get into the steam room, the Jacuzzi, the sauna or just to sit and relax on the hot stone lounge chairs, especially after port play. I also had a massage that was so relaxing. The entire spa staff was professional and personable.
Ports and Excursions-Our Itinerary was Cozumel, Belize, Roatan, and Costa Maya. In Cozumel we made chocolate and loved it. We went to Altun Ha ruins in Belize, awesome and very educational. In Rotan we did the archeological hike and wildlife tour, it was beautiful! We did not get to port in Coast Maya because the waves were so high that they would of washed us off of the pier. Thanks goodness our Captain keeps us safe! So we had an extra day at sea and the Cruise Director changed the daily schedule so we all had lots of fun activities to choose from.
The Staff- We were treated like royalty. We got to meet the top crew men and women of the ship on our first full day which was a treat. Anytime that they saw us they would make an effort to say hello and to make sure that we were having a great time. The entire staff was incredible and made this tip for us! We could not of asked for a better crew. So Happy!!
Disembark - We got up on our last morning to have breakfast in Cagney's then headed to our room for our carry off bags then it was time to disembark. Our color was called and we walked right off and headed to customs. No problem, easy as pie.
We brought with us a family of three, this was their first cruise and NCL did not let us down. I was so proud for them to be aboard the Jewel with this crew showing them how cruising is suppose to be.
This was a great trip with NCL, the ship is awesome and the crew is outstanding, each and every one of them were our vacation hero's! I have already pre-booked our next NCL cruise and ready to start planning.