Where to start? NOTHING IS NORWEGIAN!!!!! They shouldn't be allowed to use the name.
The purser knew nothing to help us with the money needs in the many ports we visited. The announcers spoke so poor English we couldn't understand them (not Norwegian. In fact a Norwegian passenger said "why do they translate to every language except Norwegian?").
Super rude waiter; waiting beyond the start of the show after leaving 2 hours to eat.
Very nice steward.
Bad food. On chocolate night we tried about 10-15 small amounts of different "treats". We only liked 2 of them.
Arrogant captain and other superiors.
We couldn't use the library to play Scrabble because a group had evidently paid to reserve the whole room for making doll-houses. We moved to the ballroom and they turned out the lights and started a movie while we played.