Celebrity Reflection Cruise Review by Fast Alongside: Cruising on the new Celebrity
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Cruising on the new Celebrity
We will limit the topic of this review to primarily the subject of the changes Celebrity has made with its Modern Luxury format. Others on this forum have made mention of their dislike for these changes, but the really strange thing about it is that they seem to be going for the same demographic already served on sister cruise line Royal Caribbean. Meaning more focus on activities and less focus on style and sophistication. Let me say that we like RCL a lot and are regular customers. But it is inexplicable why they would not want to keep the two lines distinct.
One thing we noticed was that it was very hard to find a place that did not have canned music playing at a very high volume. If there was a Calypso band onboard I missed it. They have eliminated any classical group. Instead of a Latin band like on RCL they only had a DJ and a drummer! Generally the staff conducting trivia were loud, obnoxious and more interested in their own ego trips than entertaining their More customers.
Having said this, the ship is beautiful, the shows were great, the dining room food was some of the best we have had on ships of late, our cabin steward was excellent and we thought the Sin City comedy and burlesque dancer were great.
So I guess that Celebrity figures that they already have their loyal repeat customers locked in and all they have to do is go after the next group. Time will tell if this is correct or whether they will end up losing their past guests to to other lines, as some here have previously mentioned. This may combine with failing to attract their coveted demographic and result in them losing customers across both groups. Less
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