MSC Divina Review
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We sailed on back to back cruises for the first time with the MSC Divina. Our experience with this cruise line was two sided. We felt the cabins, the crew, the entertainment, the food (with the exception of the specialty restaurant), and the service were excellent. Moving our cabin, as we were upgraded for the second week, was amazingly good. Anything that had to do with communication, however, was sorely lacking. It isn't that English was the problem.
When first booking the cruise, we called the cruise line (being put on hold for 20 minutes+) for information regarding their drink packages and dining packages which are sold at somewhat of a discount. The savings is 15% when prepurchasing. However, we were given poor information. Since we were on a two week (back to back) cruise, we wanted to purchase a specialty restaurant for each week. So, we purchased a 3-course dinner for the first week and a 5-course for the second week. (More on this later.) When we went to use them, we were told we could use them any time during our trip, This actually ended up not being a problem in terms of usage, but the drink packages were very confusing. We were told we needed to buy and use them for each particular week. Hence, we purchased a beer package for each week. Once we boarded and picked up our coupons, we were told we could use them any time. Frankly, we would have purchased three beer packages. Same with the cocktail package. We did not purchase one because we were told we had to use them each week and we both needed to purchase one. We could have used two since, in fact, were able to use them for the 14 days we were on board,
Regarding the Galaxy dining package, we were quite disappointed. We always dine in the specialty restaurants while cruising, at least once during the cruise. So we purchased two packages - one for each week. The menus are totally fixed on the Divina. There were no choices. MSC needs to fix this! Since I don't like fish, except for shellfish, or lamb, I went away hungry! They should figure out that it's not working,
Cabin Review
The outside cabin 5037 was very large with nice closet space. The second week we were moved, which was an outstanding service from MSC, to a balcony. Though the space was the same, the interior space was a bit smaller with less storage space. We did enjoy the balcony, so a very nice trade-off. Cabin service was adequate. No towel animals, no chocolate on the pillow, but solid cleaning services, which is all that is necessary for us.