My husband and I have been on 7 cruises, 3 Royal Caribbean, 2 Princess and now 2 Celebrity. We went on the Celebrity Silhoutte last year and loved it so much we booked her sister ship, the Equinox for an 10 day cruise. It was identical, so much so that we felt we were on the same ship as last time. This was actually a good thing because we knew where everything was and Celebrity boats are easy to navigate anyway. The only negative on the last cruise was that we felt the entertainment was the only thing lacking. We never saw our cruise director and the shows were just so-so. We were pleasantly surprised when we went on the Equinox this time! The cruise director Paul and his assistant Espy were fabulous! He was very visible, he sang, danced, entertained and the entertainment was by far the best we have ever seen on any ship we have been on! With that being said, we always say a cruise is what you make of it and we don't just sit around the pool. We participate in as many activities as we can. This makes it more fun and enjoyable if that is your thing. Also, the staff was probably the most professional and the most cordial in all the cruises we have been on. Not a rude comment from anyone, ever. In fact, many staff, especially our stateroom attendant, Jose went above and beyond the call of duty. I called him a wizard, he came to our stateroom so fast. However, the only negative was that we felt at times there just wasn't enough staff employed on the boat in relation to service. The service itself was good and the staff (especially bar staff, waiters, etc.) were very hard working, but there were times when a few more staff members would have made things more efficient. This is Celebrity's fault. We feel in this area they are trying to cut corners and we actually felt bad for some of the crew. Another negative was the wine service in the dining room. The sommelier didn't come to our table until our entrees were almost finished. It was annoying. This happened twice. From then on, we got a glass of wine from the casino bar and brought it with us to the dining room. The food in the dining room was above average, some meals were better than others. However, the specialty dining room, Murano was fabulous and the service was impeccable. It makes you wonder if Celebrity does it on purpose. How sad if this is true. The Oceanview Café was beyond great. The variety, freshness, cleanliness and the presentation was unreal. I heard they have a separate galley from the main dining room. If that is the case, maybe they should take some notes from the Café. It was outstanding and we are not ones to like buffets that much.. Also, the desserts (although bite size, but I think that's actually better, there is too much waste) were better than the dining room. Bistro on Five was absolutely wonderful, we highly recommend it. The Grand Marnier crepe was heaven. My husband had the Mediterean crepe and he thought it was delicious. Well worth the five dollars. Just to mention, too, all the ice cream (except for the low fat versions) on the boat as well as all the pastries are homemade. It shows, they were outstanding. For a different treat, try the gelato, again, if you are an ice cream lover (like my husband) it is well worth the cost to try it.
Also, we noticed that the cruise line tends to attract an older crowd. 55 and up older. Not that this is a bad thing, actually, many people were very active and fun but it is not a cruise for children. Celebrity is a bit more refined than the other cruise lines we went on. Also, little details, like champagne when we first board, all cushioned chairs in the outdoor areas, a pool butler bringing towels, lemonade and a seating area when you re-board the ship, make it seem so much more refined than other cruise lines. Overall, it is a beautiful ship and I would recommend it as long as you know what to expect.