Having sailed Carnival 5 previous occasions, I was willing to give Carnival the benefit of the doubt. My children were teased at school about going on a Carnival ship with comments of going on a 'poop' cruise or a cruise that may not return.
I stood up for Carnival, noting that any given cruise can have problems, no matter the cruise line. However, I am sorely disappointed in Carnival. From the first night, our 2nd floor cabin smelled like sewage. I went to the service desk every single day of the cruise. I stood in our doorway, holding the cabin door open for several minutes many times, just to try to get fresh air. It was nauseating. My younger daughter got a migraine. At one point I felt very nauseated. Carnival just kept saying that they were trying to figure out the problem. They cleaned hallway carpets, and just came in and looked around the room a couple times, but nothing changed. So with five little girls and myself on Spring Break, I was very disappointed. And I guarantee, they won't forget their FIRST and likely last Carnival Cruise.
In the end they refunded about $175 on our cruise bill. This cruise was $3514 for 5 people in one cabin. So they basically gave us 5 percent back. Not much really for a disgusting smell that they could not relocate us from. We did not have a balcony door that we could open to try and get fresh air.
I stood up for Carnival, noting that any given cruise can have problems, no matter the cruise line. However, I am sorely disappointed in Carnival. From the first night, our 2nd floor cabin smelled like sewage. I went to the service desk every single day of the cruise. I stood in our doorway, holding the cabin door open for several minutes many times, just to try to get fresh air. It was nauseating. My younger daughter got a migraine. At one point I felt very nauseated. Carnival just kept saying that they were trying to figure out the problem. They cleaned hallway carpets, and just came in and looked around the room a couple times, but nothing changed. So with five little girls and myself on Spring Break, I was very disappointed. And I guarantee, they won't forget their FIRST and likely last Carnival Cruise.