Sapphire Princess Review

Okay Cruise, Missteps along the way

Review for the South Pacific Cruise on Sapphire Princess
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sherakay
First Time Cruiser • Age 40s

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Sail Date: Mar 2014

I have been on two previous Carnival Cruises. A three night interior cabin to Bahamas on Sensation and a 6 night balcony to Western Caribbean on Freedom. I feel I got a better bargain on Princess. First, they were lax with their beach towels, unlike Carnival you didn't have to worrk about constantly exchanging your towel to get a dry one. You could take your towel out on a lounger and come back to your refreshed room and be given two more by your steward. You could get fresh towels out on deck as well. I liked not having to worry about having the towel taken and then being charged for it.

There were No towel animals left in your room, but that didn't bother me at all. The bathroom did seem smaller than on Carnival and the shower was extremely small. Many times I would turn off the shower while soaping up, or while shaving because there was just no room. BuytBut, the closet and storage space was much more spacious on this boat than on any Carnival ship I've previously been on.

The first day of the cruise I won the $150 spa giveaway. Had to use it on a port day. My biggest complaint was the 15 minutes of talking before the service and then 20 minutes of talking after the service. All trying to sell me hugely overpriced oils and "at-home detox" products. I was supposed to have a 75 min service but the actual service lasted for one hour. I had a full body aromatherapy massage, scalp massage and facial. The scalp massage was definitely lacking but everything else was okay. I also didn't like how after the service she (Lorna) came in and said the service was only supposed to be for 75min, but she gave me 90 at no additional charge. Um, no. The first 10 min were wasted because the lockers in the locker room were all stuck to lock so no one could actually use them to lock away valuables, and then 10 min filling out the paper info form, and then 15 min of you talking and asking me questions. I'm happy I didn't pay for the service, but I still tipped $21 on the $139 service. The worst part was the 15 min of fumbling around after. First, the receipt she brought in the frist time was for the wrong service and for more than what I actually purchased. The second time, the service was still wrong on the receipt with the wrong price. Apparently the "head to toe" special wasn't an option in the computer so she was trying to figure that out while I ws waiting in the room. Eventually I just left, got dressed and found her at the front desk because I had to go get ready for dinner.

Cabin Review

Small bathroom and shower, but big closet and shelf area behind mirror. Plenty space under bed for suitcases. Balcony was a free upgrade from window room because we did guarantee so can't complain!

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