Let me start this review by stating that I don't usually reviews because I can usually find a silver lining behind anything that's bad, be it on cruises or resorts. But this time I could not warn people.

The Divina is absolutely a beautiful ship and is kept immaculate. The embarkation was smooth and all services were up and running early. The cabin housekeeping staff did a good job. The ship shows that we saw were entertaining and the lounge acts were good. The drink packages are by far the most affordable I've seen on any ship and most services onboard are reasonable in price. As you will find out soon there is a reason why.

Unfortunately for MSC the positives end here. Their service people are terrible, slow and downright unhappy. They could not care less if you are onboard or not. Bad service starts from the top on down! Never has a statement been so true as it is on the Divina. The food I was expecting to be great because afterall it was an Italian ship, it was truly a disappointment with a lot of misses especially at dinner when it counts most. And last but not least they run out of way too many things. Ran out of limes, certain types of white and red wine etc... Bar staff were making mojitos out of lemon. Who does that? Read more