We recently returned from our 3rd Azamara Cruise, our second time aboard the Journey. We boarded the ship in Hong Kong on Feb 17th for our journey through the China Sea, to Tokyo and finally Shanghai. The Journey had been upgraded since our last cruise with new carpets, upholstery, cabins etc., and mirrored the Quest. No matter which ship you are on you feel comfortable and at home.
The Journey remained over night in Hong Kong so we were able to see the Hong Kong harbour light show. Breathtaking! The next day we began our Journey, stopping at several islands in the China Sea; Xiamen, Taiwan, Ishigaki and Okinawa. This was our first trip to Asia so we booked Land Discoveries at each of the ports of call. Our guides on the tours were from the same company so we saw them at several of the islands. Their language skills and knowledge were very, very good and we would highly recommend the tours.
We arrived in Tokyo on the 25th for a two day stay. Our first night there was our AzAmazing Evening. We were bused to the Japanese Matsuri Gardens, where we were greeted by Kimono clad ladies and music on traditional Japanese 15 string guitars. Lovely venue, lots of walking around room, lots to see & do. Traditional music and dancing, drumming & singing. Local artists created and shaped animal shaped lollipops. Calligraphers did our names in traditional Japanese writing. Sumo wrestlers performed for us. Refreshments were varied and abundant. Truly an AzAmazing Evening.
Entering Tokyo harbour the ship hit an underwater obstacle which we later learned damaged the Port propeller. The Captain came on the PA system and told us that we would be proceeding to Osaka Japan with only one propeller so our arrival time would be somewhat later. The next morning Captain Jason gave a full presentation to the guests describing the damage, including underwater pictures of the propeller. While we were in no danger, it was decided that the cruise would end in Osaka as the ship had to proceed to dry dock for repairs. All the Osaka tours were rescheduled to accommodate our late arrival. We were very impressed at how well the Captain and crew kept us informed.
Our cruise was scheduled to end in Shanghai two days later. The home office, Royal Caribbean Cruise Lines flew a “GO” team of 30+ people to Osaka to ensure that individual arrangements would be made for all the guests. We were flown to Shanghai and put up at the 5 star Hyatt Hotel, on the Bund. This hotel overlooked the beautiful Shanghai harbour that, like Hong Kong, had a fabulous night-time light show. All expenses were covered and the GO Team was there and arranged our private transportation to the Shanghai airport the next day. We were also well compensated by the cruise line for shortening of the cruise and any inconvenience.
The ship and its crew continue to exceed our expectations. They go out of their way to make you feel at home, and this is one of the main reasons that we have chosen to cruise with Azamara. Unfortunately we had occasion to make use of the Medical facilities. Dr Dahl and his staff were highly professional and followed up to ensure all was well. From the start of the cruise, Captain Jason and his officers of the ship were out and about every day, talking to guests, answering questions and ensuring that everyone was being taken care of. Chef Fabio’s cuisine was exceptional as usual. Cruise Director Tony kept us informed of all the daily activities and the evening shows were very entertaining. While not as incident free as our previous cruises with Azamara, the way in which the Captain, the crew and Royal Caribbean handled the technical difficulties has reinforced our confidence in and loyalty to Azamara Club Cruises. Cruise #4 is in the works!