Carnival Cutbacks go too far: Carnival Freedom Cruise Review by tpatraveller
Overall Member Rating
Carnival Cutbacks go too far
Destination: Southern Caribbean
Embarkation: Fort Lauderdale (Port Everglades)
A lot of little niceties went missing, like no Carnival pens (in cabins or in use by staff), no postcards, one small bar of soap, one toothpaste sample ( not a basket of samples like in the past) poor quality shampoo/body wash. water not soft, very hard to lather and rinse, some coffee machines out of service the entire week, buffets limited (fewer choices, less hours), pizza always burned, taste bar not open 3 days, pool towel attendant missing, staff unavailable at random times, fewer activities...Finally our cabin steward hardly ever spoke to us, and we saw him very rarely. He knew we had late seating, still knocked on our cabin door every morning at 7 am! We said good morning, generally met with a blank stare. Steward walked in on my handicapped wife one morning and said "Oh, Are you still here" very meanly! Cabin was not vacuumed for three days, I know because of stuffed animal extra bit of stuffing on the floor). Sticky ring on countertop left for 4 days, no funtimes delivered two nights, cabin seriously dusty, all symptoms of being rushed. I assume the steward had too many cabins to take care of. This was our first cruise ever where we felt no staff really cared, just going through the motions.
Disembarkation talk did not explain or even mention blue customs form (first timers need that) Cruise director Brad really a dud, very lackadaisical. Assistant Taylor was so much better, she should be promoted. Many crew talked about getting off the ship. Worst thing was seeing photographers rush to try to get dinner, and turned away by fellow crew, saying buffet is closed. It had just closed (earlier than posted time) and the food was sitting there. They threw it out rather than let them have any. One sympathetic waiter brought them 3 small boxes of cereal. Really? You treat your own crew that way?? I felt so bad for them. I think a shake-up in management of this ship is overdue. We heard many say this was their last time on Carnival, so sad, especially for first timers, because cruising can be a lot better. We, too, are considering crossing Carnival off our list. Less
Cabin review: 2319
Quiet, under the art gallery. Convenient, especially to the comedy shows, main lobby, and casino. Close to 2 sets of elevators. Roomy cabin, well laid out. Great storage space (3 closets), sofa (turns into bed) king size bed , mini fridge, hair dryer. Typical Carnival burnt orange, light wood furnishings. Mattresses due to be replaced, drawers hard to open, lamps nightstands curtains worn out.... needs a refurbishment.
Port and Shore Excursions
downtown okay but keep walking over the bridge to Wilhemena park...nice shopping area, casino, beach/walking area and rocky point to see sunset
Beautiful dutch architecture, lots of shopping, floating market, museums,old fort. Walk to water arches look for iguanas, small beach and boardwalk area. Easy Walk to see all the sights. See the swinging bridge!
La Romana, Casa de Campo, you must do an excursion or stay on the ship. Nothing to do or see nearby. Pro excursions great! Dune buggies were the best trip ever! Or take a speedboat to the beach Sanoa
Strong in some areas, weak in ...
Bigger is not better
Huge disappointment and may ha...